Privacy Policy
This privacy policy explains how EquiElite Performance uses the personal information we collect from you when you use our website. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What information do we collect?
- Personal identification information, such as your name, email address and phone number, when you choose to provide it
- The pages you visit on our website and the time you spend on each
How do we collect your information?
You provide most of the information we collect directly. We collect and process information when you:
- Sign up for our newsletter
- Complete a contact form
- Accept cookies on our website
- Click to call us
- Complete a purchase
We may also receive your information indirectly through Google Analytics (website tracking).
How do we use your information?
We use your information to:
- Process your orders
- Respond to your enquiries
- Email you from time to time with helpful industry and company news
- Provide you with helpful industry links and information
How do we store your information?
All information is encrypted and stored securely by our website hosting provider, [hosting provider]. Some of our service providers, including [hosting provider] and Google, may store information outside Australia, including in the United States.
We keep your personal information until you ask us to remove it.
What are your rights?
You have the right to:
- Access: Ask for a copy of the personal information we hold about you.
- Correction: Ask us to correct information you believe is inaccurate or complete information you believe is incomplete.
- Deletion: Ask us to delete your personal information, under certain conditions.
- Restrict use: Ask us to limit how we use your personal information, under certain conditions.
- Object: Object to how we use your personal information, under certain conditions.
- Transfer: Ask us to transfer your personal information to another organisation, or directly to you, under certain conditions.
There is no charge to make a request. We will respond within one month.
To make a request, contact us:
Phone: 0429 792 308
Email: info@equielite.com.au
Cookies
Cookies are text files placed on your computer or device. They collect standard internet log information and information about how visitors use a website. When you visit our website, we may collect information from you automatically through cookies or similar technology.
For more information, visit allaboutcookies.org.
What types of cookies do we use?
- Functionality: These cookies help us recognise you on our website and remember your preferences, such as your language and location. We use both first-party and third-party cookies.
- Advertising: These cookies collect information about your visit to our website, including the content you view, the links you follow, and your browser, device and IP address.
How to manage cookies
You can set your browser to refuse cookies, and allaboutcookies.org explains how to remove them. Some features of our website may not work properly if you do.
Other websites
Our website may contain links to other websites. This privacy policy applies only to our website, so please read the privacy policy of any other website you visit.
Changes to this policy
We review this privacy policy regularly and post any updates on this page. This policy was last updated on [date].
How to contact us
If you have questions about this privacy policy or the information we hold about you, or you want to exercise any of your rights, please contact us:
EquiElite Performance
Address: 1592 South Western Highway, Wokalup WA 6221, Australia
Phone: 0429 792 308
Email: Info@equielite.com.au
ABN: [ABN]
How to make a complaint
If you want to make a complaint, or you feel we have not handled your concern properly, you can contact the Office of the Australian Information Commissioner (OAIC).
Website: oaic.gov.au
Phone: 1300 363 992